5 Email
Marketing Dysfunctions That Predict Failure By Craig Klein, SalesNexus.com
CEO
The varied reasons to put
off creating an email marketing program are as diverse as the businesses that
need to implement them. If you are like most companies, you tend to spin
your wheels for a long time before you let the email marketing vehicle take off.
It can often be difficult to pinpoint what is causing the delay.
Let’s get personal.
Sometimes the best way to recognize our business habits is to relate them to
our personal habits. Below is a list of personal dysfunctions that you
know about yourself or someone you know.
- Your Exercise Habits
Most
of us have had the experience of beginning an exercise program only to abandon
it within months (if not days). We are smart enough to know that a
short-lived exercise routine will not yield good results. Yet, we will
try a new email marketing strategy for a short time then use the excuse that
“It didn’t work.” Seriously???
- You Meet Someone New
One
of the quickest ways to turn off a new acquaintance whether romantic or
personal is to try too hard at the beginning. Many a sitcom on TV has
portrayed this kind of overanxious, friend-needy behavior. We can laugh
at the humor of this way of meeting new people. Some of us can identify
someone in our own lives that has tried way too hard to engage in a relationship
immediately after being introduced.
Today’s
buyer will have the same comical (and business killing) reaction to a company
that tries too hard to sell their product or service. Communication early
in a relationship needs to be focused on getting to know one another. The
same is true for your business.
- It’s All About You
This
is one of the most common and seriously egregious methods for selling in the
current sales environment. After decades of push media advertising, aka
traditional advertising, few companies have learned the “art of seduction”.
A
switch to pull media is required. That is why a properly executed email
campaign has so much power. Send your new sales leads something seductive
and interesting then measure your results. There is no doubt that being
seductive is much more effective than pushing the buyer to purchase what you
have to sell.
- You’re Afraid
Change
is scary. For most of us change is always scary.
The
internet-enabled buyers have changed how they respond to our marketing
efforts. A company can no longer throw money into buying ads that tout
the wonderful benefits of the products and services they offer. It simply
does not work anymore.
The
new methods require you to develop content or pay a professional to create it
for you. These are new territories for a business to explore. Most
companies are simply not prepared to operate in this new environment. The
search for solutions often results in paralysis from analysis.
The
good news is you can start right now…make lots of mistakes…measure what does
and doesn’t work…adjust and redevelop…and get it done faster than continuing to
analyze what to do. Stop being afraid and take action.
- You Want to Fit In
Being
all things to all people is a losing battle. It always has been but in
today’s marketplace it is truer than ever. A narrow niche outperforms a
general category of business on the worldwide web. The days of being able
to promote your multifaceted, one-company-fits-all approach to business are
over.
If
your company is already multifaceted then that’s good. Simply chunk all
the facets into smaller programs and promote them in a narrowly targeted email
marketing campaign. The ideal customer for one segment of your business
will be different than the others, so make the content specific to the narrow
group of customers you want.
Hopefully, the analogies
about your personal life have helped you understand your procrastination.
Recognition of the problem may be just the boost you need to get started.
Which of these personal habits is showing up in your business?
Craig
Klein is the founder/CEO of SalesNexus.com which is a leading provider of CRM,
email marketing, and lead generation solutions for business-2-business sales
teams.
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